Pulse Check

Anonymous weekly voting on objective health using a 1-5 scale.

Last updated

Pulse Check is how team members report on objective progress. Each objective is rated from 1 (Struggling) to 5 (Exceeding), providing early warning when objectives are at risk while protecting psychological safety through anonymity.

How Sentiment Works

Each week, team members vote on their team's objectives using a 1-5 scale:

Score Label Meaning
1 Struggling Significant concerns - major blockers
2 Needs improvement - behind schedule
3 On Track Progressing as expected
4 Good progress - ahead of schedule
5 Exceeding Exceptional progress

Scores are converted into a sentiment percentage (0-100%) for analytics. Wave managers see this as a color-coded heat map where low scores appear red, mid-range amber, and high scores green.

Submitting Your Vote

When to Vote

  • Vote once per week on each of your team's objectives
  • Voting window opens at the start of each week
  • You can update your vote until 7 days after the week ends

How to Vote

  1. Navigate to your team's objectives in the wave
  2. Find the sentiment voting section
  3. Select your score (1-5)
  4. Optionally add a comment with context
  5. Submit - your vote is recorded anonymously

Adding Comments

Comments provide context for your vote:

Good comments:

  • "Waiting on legal review - expected by Thursday"
  • "Shipped ahead of schedule, starting next milestone"
  • "Lost two team members, adjusting scope"

Avoid:

  • Comments that identify you (if anonymity matters to you)
  • Vague statements like "things are fine"

Anonymity

Pulse Check is designed for psychological safety.

What's Protected

  • Your identity is never shown to team leads or admins
  • Your vote is never linked to you in reports
  • Aggregate data only - leads see averages and counts, not individuals

What Leaders See

Team leads and admins see:

  • Sentiment Pulse - overall sentiment percentage with week-over-week change
  • Sentiment Heat Map - color-coded grid showing sentiment per team per week
  • Sentiment Trends - line chart tracking sentiment over the wave period with projections
  • Number of votes submitted (submission rate)
  • Comments (without attribution)
  • Overall trend direction (improving, stable, or declining)

They cannot see:

  • Who voted what
  • Individual scores by person
  • Which comment came from whom

Viewing Sentiment Data

Team Members

You can see:

  • Your own submitted votes
  • Your team's aggregate sentiment

Team Leads

Team leads see aggregate data for their teams:

  • Weekly sentiment percentage and trends over time
  • Objectives with low sentiment scores
  • Historical data for the past 12 weeks

Organization View

Administrators see sentiment across all teams:

  • Which objectives have concerning trends
  • Teams that consistently report problems
  • Organization-wide sentiment health

When to Give Low Scores

Use 1 or 2 when:

  • Blockers exist that the team can't resolve alone
  • Scope is unrealistic given current progress
  • Dependencies are failing - other teams or external factors
  • Resources are insufficient - need more people or time
  • Quality is suffering - shipping but cutting corners

Don't use low scores for:

  • Political signaling
  • Punishing leadership for decisions you disagree with
  • Problems you haven't tried to solve first

Team Readiness Requirement

Sentiment voting requires your team to complete readiness:

  • Team must be approved and live in the wave
  • This ensures teams have objectives before voting begins
  • Team leads complete readiness during wave preparation

Best Practices

For Team Members

  • Vote honestly - Anonymity protects you; honesty helps everyone
  • Vote consistently - Weekly data creates trends that matter
  • Add context - A comment explaining a low score is more useful than the score alone
  • Update if things change - You can revise within the voting window

For Team Leads

  • Review weekly - Don't let sentiment data go stale
  • Follow up on low scores - Acknowledge concerns in team meetings
  • Don't investigate - Resist trying to identify who voted what
  • Act on patterns - Single weeks matter less than trends

For Organizations

  • Protect anonymity - Never attempt to de-anonymize votes
  • Respond to trends - Teams stop voting if nothing changes
  • Celebrate high scores - Recognize teams doing well
  • Support low scores - Offer help, not criticism

Sentiment vs. Progress

Sentiment and key result progress are different:

Sentiment Key Result Progress
How the team feels What the metrics show
Subjective assessment Objective measurement
Anonymous voting Attributed updates
Weekly snapshot Continuous tracking

Both matter. A team can have good metrics but low sentiment (expecting problems ahead), or poor metrics but high sentiment (recovery plan working).


Next steps: Vote on your team's objectives from the Wave dashboard during an active wave.