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Compliance Analytics

Track feedback submission participation and engagement across your organization.

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The Compliance Analytics view helps you understand participation in the feedback system. A healthy feedback culture requires consistent engagement; this dashboard shows you where that's working and where attention is needed.

How It Works

The system tracks feedback submissions over time for each organization member and calculates:

  • Total feedback responses (all time)
  • Recent activity (7, 30, and 90 days)
  • Percentile ranking compared to peers
  • Status classification based on activity levels

Key Metrics

At the top of the dashboard, you'll see four summary cards:

Metric Description
Engagement Rate Percentage of members who are active
Median Activity Typical number of responses per member
Top Performers Response count at the 75th percentile
Need Attention Count of at-risk and inactive members

Member Status Levels

Each member is classified into one of four status levels:

Status Criteria Color
Excellent 75th percentile or above Green
Good 25th to 75th percentile Blue
At Risk Below 25th percentile Orange
Inactive No activity in 90+ days Red

Member Details

For each member, the dashboard shows:

Identity

  • Name and email
  • Join date (member since)
  • Avatar with status-colored border

Percentile Rank

A visual indicator showing where this person ranks compared to others. Higher is better.

All-Time Responses

Total count of feedback responses this person has submitted since joining.

Recent Activity

  • 7 days - Very recent engagement
  • 30 days - Monthly activity
  • Last activity - When they last submitted feedback

Activity Score

A calculated score (0-100) weighting recent activity more heavily than older activity.

Trend

How their engagement is changing:

  • Improving - Activity increasing
  • Stable - Consistent engagement
  • Declining - Activity decreasing
  • New - Recently joined, building history

Interpreting the Data

Healthy Organization

A healthy feedback culture shows:

  • 70%+ engagement rate
  • Balanced distribution across status levels
  • Few inactive members
  • Stable or improving trends

Warning Signs

Watch for:

  • Low engagement rate - Culture or process issues
  • Many inactive members - Possible tool adoption problems
  • Declining trends - Fatigue or competing priorities
  • Few excellent performers - May need recognition programs

Acting on Compliance Data

For At-Risk Members

  1. Check their context - Are they new? On leave? In a different role?
  2. Reach out - Sometimes people don't realize they've fallen behind
  3. Remove barriers - Is the feedback process too cumbersome?
  4. Set expectations - Clarify that feedback participation is expected

For Inactive Members

  1. Verify status - Are they still active employees?
  2. Manager conversation - Discuss with their manager
  3. Investigate blockers - Technical issues? Unclear expectations?
  4. Consider incentives - Recognition, reminders, or accountability

For the Organization

If overall engagement is low:

  • Simplify the process - Fewer required fields, faster forms
  • Communicate value - Explain why feedback matters
  • Lead by example - Ensure leaders are participating
  • Celebrate participation - Recognize active contributors

Percentile System

The percentile ranking helps contextualize individual performance:

Percentile Meaning
90th+ Top 10% of contributors
75th-89th Above average
50th-74th Average
25th-49th Below average
Below 25th Needs improvement

This is relative to your organization, so a "50th percentile" member is exactly average for your team, regardless of absolute numbers.

Activity Score Calculation

The activity score (0-100) weights recent activity more heavily:

  • 50% weight on last 7 days
  • 30% weight on last 30 days
  • 20% weight on last 90 days

This means someone who was very active 6 months ago but has stopped will show a declining score, while someone who recently increased engagement will show improvement.

Privacy Considerations

  • Only aggregate counts are shown (not feedback content)
  • Individual feedback submissions remain anonymous
  • This view is admin-only
  • Data is used to improve participation, not punish individuals

Best Practices

Regular Monitoring

  • Review weekly for sudden changes
  • Monthly deep-dive into trends
  • Quarterly executive summary

Communication

  • Share aggregate metrics with the organization
  • Celebrate improvements
  • Address concerns openly

Process Improvement

  • Use low engagement as a signal to improve the process
  • Gather feedback on the feedback system itself
  • Iterate on timing, frequency, and complexity