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Wave Boosts

Request or offer cross-team help during active waves.

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Wave Boosts enable cross-team collaboration when a team needs help achieving their objectives. Teams can request assistance from other teams, and teams with capacity can offer to help.

How Boosts Work

The Boosts system is a bulletin board for collaboration requests during active waves. When your team is struggling with an objective, you can post a boost request. Other teams see your request and can offer to help.

The Boost Lifecycle

  1. Request - Team lead posts a boost request for one of their objectives
  2. Offer - Other team leads see the request and offer to help
  3. Accept - Requesting team accepts an offer (status changes to "In Progress")
  4. Resolve - When collaboration is complete, mark as resolved

Who Can Use Boosts

Action Who Can Do It
View all boosts All organization members
Create a boost request Team leads (for their team's objectives)
Offer to help Team leads (for their team)
Accept an offer Team lead of the requesting team
Mark as resolved Team lead of the requesting team
Delete a request The person who created it

Requesting Help

When to Request a Boost

Consider requesting a boost when your team:

  • Is blocked on an objective and needs expertise from another team
  • Has capacity constraints and needs extra hands
  • Needs a skill set that exists on another team
  • Is at risk of missing a key result

Creating a Boost Request

  1. Navigate to Waves → [Wave Name] → Boosts
  2. Click Request a Boost
  3. Select the objective that needs help (from your lead teams)
  4. Describe what help you need (minimum 10 characters)
  5. Submit the request

Your request will appear on the bulletin board for all teams to see.

Writing a Good Boost Request

Be specific about what you need:

Instead of... Try...
"Need help" "Need help with API integration for the payment gateway"
"Stuck on this" "Blocked on database migration - need DBA expertise for 2-3 hours"
"Any help appreciated" "Looking for someone with React testing experience to pair on component tests"

Offering Help

When to Offer Help

Consider offering a boost when:

  • Your team has capacity this wave
  • You have expertise that matches what another team needs
  • Collaboration could benefit both teams
  • You want to build cross-team relationships

Submitting an Offer

  1. Browse the Boosts page to see open requests
  2. Find a request where your team can help
  3. Click Offer to Help
  4. Describe how your team can assist
  5. Submit your offer

What Happens After Offering

  • Your offer appears on the boost request card
  • The requesting team's lead can see all offers
  • If they accept your offer, the request moves to "In Progress"
  • Multiple teams can offer - only one offer gets accepted

Managing Boost Requests

The Bulletin Board

The Boosts page shows two sections:

My Team's Requests - Boost requests from teams you lead

  • See all offers received
  • Accept offers
  • Mark as resolved when done

Other Teams Requesting Help - Requests from other teams

  • See what help is needed
  • Submit offers to help

Status Filters

Filter the bulletin board by status:

  • All - Every boost request
  • Open - Requests waiting for help
  • Resolved - Completed requests

The badge shows the count of open requests.

Accepting an Offer

When offers come in for your request:

  1. Click to expand the offers section on your request card
  2. Review each team's offer details
  3. Click Accept on the offer you want
  4. Status automatically changes to "In Progress"

Marking as Resolved

When the collaboration is complete:

  1. Find your request in "My Team's Requests"
  2. Click Mark Resolved
  3. The request moves to resolved status with a timestamp

Deleting a Request

Only the person who created a request can delete it:

  1. Find your request
  2. Click the delete button
  3. Confirm deletion

Deleting a request also removes all associated offers.

Wave-Locked Behavior

Boosts are only available during active waves.

Wave Status Can View Can Create/Edit
Draft No No
Scheduled No No
Active Yes Yes
Completed Yes (read-only) No
Canceled Yes (read-only) No

When a wave ends:

  • All boost requests remain visible for reference
  • No new requests can be created
  • No new offers can be submitted
  • Existing requests cannot be modified

An alert appears on inactive waves: "This wave has ended. Boost requests are now read-only."

Collaboration Analytics

Admins can view boost collaboration metrics in Wave Analytics:

  • Total requests - How many teams asked for help
  • Resolution rate - Percentage of requests that got resolved
  • Most helpful teams - Teams that offered the most assistance
  • Teams needing most help - Teams that requested the most boosts

These metrics help identify collaboration patterns and teams that might need additional support.

Best Practices

For Requesting Teams

  1. Be specific - Describe exactly what help you need
  2. Set context - Explain why this is blocking your objective
  3. Respond quickly - When offers come in, accept promptly
  4. Close the loop - Mark resolved when done, even if partially successful

For Offering Teams

  1. Be realistic - Only offer if you have genuine capacity
  2. Be specific - Explain how you can help and what skills you bring
  3. Follow through - If accepted, prioritize the collaboration
  4. Communicate - Coordinate directly with the requesting team

For Organizations

  1. Encourage visibility - Boosts work best when teams check regularly
  2. Celebrate collaboration - Recognize teams that help others
  3. Review analytics - Identify teams that consistently need or provide help
  4. Address patterns - If a team always needs boosts, investigate root causes

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