Team Health
Periodic assessments that measure team dynamics, morale, and operational effectiveness.
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Team Health is a standalone feature for assessing how well teams are functioning across ten evidence-backed dimensions. Unlike individual feedback or objective tracking, Team Health provides a holistic view of team dynamics and wellbeing. Each dimension maps to validated research frameworks including Edmondson's Psychological Safety, Google's Project Aristotle, and Self-Determination Theory.
What is Team Health?
Team Health assessments allow team members to anonymously rate their team's operational health on a regular basis. The results help leaders identify teams that are thriving, spot early warning signs, and track improvements over time.
Think of it as a team-level pulse check - not focused on individual performance, but on how the team works together.
The Ten Dimensions
Each assessment rates the team across ten dimensions, each grounded in validated research:
| Dimension | What It Measures | Research Foundation |
|---|---|---|
| Collaboration | How well the team works together | Salas et al. "Big Five" in Teamwork (2005), SDT Relatedness |
| Clarity | Understanding of objectives and priorities | Google Project Aristotle (#3), Hackman TDS |
| Communication | Quality and frequency of team communication | Salas (coordinating mechanism), Hackman (shared mental models) |
| Wellbeing | Team morale and work-life balance | SDT (need satisfaction), Hackman (member satisfaction) |
| Velocity | Speed of delivery and ability to remove blockers | Spotify Health Check (Speed), Agile practice |
| Learning | Continuous improvement and skill development | Edmondson (learning behavior), SDT (competence) |
| Safety | Psychological safety and trust within the team | Edmondson (1999), Google Project Aristotle (#1) |
| Autonomy | Freedom to make decisions and own outcomes | Self-Determination Theory (basic psychological need) |
| Purpose | Meaning of work and connection to broader impact | Google Project Aristotle (#4 Meaning, #5 Impact), Hackman |
| Accountability | Follow-through on commitments and mutual standards | Google Project Aristotle (#2 Dependability), Lencioni, Salas |
Each dimension is rated on a 1-5 scale, where:
| Score | Meaning |
|---|---|
| 1 | Significant concerns |
| 2 | Needs improvement |
| 3 | Acceptable |
| 4 | Good |
| 5 | Excellent |
How Assessments Work
Team Member Assessments
Any team member can submit a Team Health assessment for teams they belong to.
Key characteristics:
- Anonymous - Your identity is protected; team leads see aggregated results
- Weekly - You can update your assessment once per week
- Quick - Rate all ten dimensions in a few minutes
- Honest - Anonymity enables candid feedback without fear
To submit an assessment:
- Navigate to the Feedback page
- Find Team Health in the sidebar
- Select your team
- Rate each dimension
- Your submission auto-saves
Team Lead Assessments
Team leads can also submit assessments for their teams. These assessments are tracked (not anonymous) but contribute to the overall team picture.
Who Sees What
Team Health data visibility is role-based:
| Role | What You See |
|---|---|
| Team Member | Your own submitted assessment only |
| Team Lead | Your team's aggregated scores (assessments shown as "Anonymous") |
| Admin | All teams, all assessments, contributor names |
What Team Members Experience
As a team member, you can:
- Submit anonymous assessments for your team
- View and update your own previously submitted assessment
- See which dimensions you rated and your scores
You cannot see other team members' assessments or aggregated team results. This protects anonymity - if you could see the team average change after submitting, you might infer others' ratings.
Viewing Team Health Data
Organization Dashboard
Administrators access the Team Health dashboard at Insights > Team Health.
The dashboard shows:
- Heatmap matrix - All teams × all dimensions, color-coded by score
- Sorting - Click any dimension column to sort teams
- Filtering - Hide teams without assessments
- Export - Download data as CSV
Team Detail View
Click any team in the dashboard to see:
- Historical assessments over time
- Trend indicators (improving, declining, stable)
- Individual assessment scores (anonymized based on settings)
- Member count and assessment participation
How Team Health Differs from Other Features
vs. Sentiment Tracking
| Team Health | Sentiment |
|---|---|
| Rates team dynamics | Rates objective progress |
| Ten dimensions | Red/amber/green status |
| Weekly team-wide | Weekly per objective |
| Anonymous by default | Anonymous by default |
Both provide early warning signals, but Team Health is about how the team works, while Sentiment is about what the team is achieving.
vs. Principles-Based Feedback
| Team Health | Principles Feedback |
|---|---|
| Team-level assessment | Individual-level feedback |
| Fixed ten dimensions | Customizable principles |
| Self-reported by team | Peer-to-peer ratings |
| Anonymous aggregation | Anonymous but targeted |
Team Health complements individual feedback by providing context - a team struggling with "Safety" may need different support than one struggling with "Velocity."
Interpreting Results
What Good Looks Like
- Scores above 4 - Team is healthy in this dimension
- Consistent scores - Team has stable dynamics
- Improving trends - Interventions are working
Warning Signs
- Scores below 3 - Needs attention
- Declining trends - Something changed recently
- Low Safety scores - May affect other dimensions
- Wide variance - Team members have very different experiences
Taking Action
When you identify a struggling dimension:
- Don't panic - One low score doesn't indicate crisis
- Look for patterns - Is this consistent across weeks?
- Consider context - Major projects, team changes, external factors?
- Talk to the team - Use the data to start conversations, not accusations
- Track improvement - Make changes and monitor subsequent assessments
Best Practices
For Team Members
- Be honest - Anonymity protects you; candor helps your team
- Be consistent - Submit assessments weekly for reliable trends
- Be thoughtful - Consider each dimension separately
- Trust the process - Your input shapes team improvements even if you don't see aggregated results
For Team Leads
- Don't investigate - Resist the urge to identify who said what
- Share results - Discuss scores openly with your team
- Focus on improvement - Low scores are opportunities, not failures
- Celebrate wins - High scores deserve recognition
For Administrators
- Set the tone - Communicate that Team Health is for improvement, not punishment
- Protect anonymity - Default to hiding names unless there's a strong reason
- Act on data - Teams will stop participating if nothing changes
- Track organization-wide - Look for patterns across teams
Frequency and Timing
Recommended cadence:
- Team members submit weekly
- Team leads review monthly
- Administrators review trends quarterly
Why weekly?
- Fresh enough to capture recent changes
- Frequent enough to spot trends
- Not so frequent it becomes a chore
Integration with Other Workflows
Team Health lives in the Feedback section but is independent of:
- Waves - Not tied to wave timing or objectives
- 1:1s - Can inform discussion topics
- Performance reviews - Provides team context, not individual ratings
The data can help inform conversations but should never be used to evaluate individual performance.
Next steps:
- Team members - Submit your first Team Health assessment from the Feedback page
- Team leads - View your team's aggregated scores after members submit assessments
- Administrators - Access organization-wide insights at Insights > Team Health