Glossary

Plain-English definitions for the terms used in modern performance management, continuous feedback, and team-health work. Every entry is a self-contained answer first, with a short note on how Mistvine relates to the concept.

OKR (Objectives and Key Results)

OKRs are a goal-setting framework that pairs one qualitative objective with three-to-five measurable key results, typically run on a quarterly or wave-based cycle.

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9-box grid

The 9-box grid is a 3×3 matrix that plots employees on current performance versus future potential, used in succession planning and talent reviews.

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Team health

Team health is a measurement of how effectively a team functions across dimensions like psychological safety, clarity, autonomy, and collaboration.

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Continuous feedback

Continuous feedback is a performance management approach that replaces annual reviews with frequent, lightweight feedback throughout the year.

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Psychological safety

Psychological safety is the shared belief that a team is safe for interpersonal risk-taking — speaking up, dissenting, admitting mistakes, asking questions.

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360-degree feedback

360-degree feedback collects performance feedback on an individual from peers, direct reports, and managers — not just from the direct manager.

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eNPS (Employee Net Promoter Score)

eNPS measures employee loyalty by asking how likely employees are to recommend their workplace on a 0–10 scale, producing a score from −100 to +100.

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Pulse survey

A pulse survey is a short, recurring employee survey — typically one to ten questions, weekly or monthly — that tracks engagement trends between annual surveys.

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One-on-one meeting (1:1)

A one-on-one (1:1) is a recurring private meeting between a manager and a direct report focused on coaching, feedback, and growth rather than status.

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KPI (Key Performance Indicator)

A KPI is a quantifiable metric tracking ongoing performance against a target for a business-critical activity, monitored continuously rather than per goal cycle.

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Skip-level meeting

A skip-level meeting is a conversation between a manager’s manager and an employee, without the direct manager present, used to gather unfiltered ground-truth signal.

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Performance review

A performance review is a structured evaluation of an employee’s work over a period, informing compensation, promotion, and development decisions.

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Aligned autonomy

Aligned autonomy is an operating model where leadership sets clear direction and constraints while teams decide how to execute — alignment enables autonomy.

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